Shipping Policy

Processing time

Orders are processed within 1-2 business days. During high-demand periods, processing may take slightly longer — we'll always let you know if there's a delay.

Shipping times (United States)

Standard shipping typically takes 2-4 business days from the time your order ships. Some items may ship from different fulfillment centers, so if your order contains multiple products, you may receive them in separate packages arriving on different days.

Shipping to other countries

We currently ship to a limited number of English-speaking countries outside the US. Availability and delivery times vary by destination and will be shown at checkout.

Order tracking

Once your order ships, you'll receive a confirmation email with tracking information so you can follow its journey to your door.

Delays

While we work with reliable carriers and fulfillment partners, delays can occasionally happen due to weather, customs, or high demand beyond our control. We appreciate your patience and are always happy to check on a delayed order — just reach out to support@ducanta.com.